The Digital Operating System for Independent Pharmacies
Compliance. Operations. Growth. One Platform.
Metabolix Consulting and Sivuka Connect have partnered to give independent pharmacy owners everything needed to pass inspections, run smoother, and sell online. No juggling multiple vendors. No guessing what works.
Compliance systems, registers, SOPs, and inspection readiness.
Digital storefronts, prescription upload flows, and conversion-focused pages.
WhatsApp reminders, repeat-purchase follow-up, and patient tracking.
Revenue, stock turnover, repeat customers, and operational visibility.
Metabolix brings compliance and operational expertise. Sivuka Connect builds the digital infrastructure. Together, the system covers inspection readiness to online revenue.
Running a Pharmacy Shouldn't Feel Like This
You didn't become a pharmacist to drown in admin. Let the systems carry the operational load while your team focuses on patient care.
Spending weekends prepping for SAPC inspections instead of resting
Losing patients to chains because you don't have an online presence
Chasing prescription refills manually when it could be automated
No clear view of revenue, stock turnover, or repeat customers
Trying to figure out e-commerce while managing daily operations
One Partnership. Complete Pharmacy Support.
Metabolix brings the pharmacy expertise. Sivuka Connect builds the digital infrastructure. Together, the system removes fragmentation and gives owners one accountable partner.
Metabolix Consulting
Compliance, operations, SOPs, staff enablement, and regulatory context built for the South African pharmacy market.
Sivuka Connect
Websites, e-commerce, CRM, automation, analytics, and digital systems that actually work together.
One Contract. One Contact. One System.
No extra vendors to coordinate, no handoff gaps, and no guessing who owns the outcome.
Three Paths. One Goal.
Choose the level of support that matches your current stage. The middle tier is designed for pharmacies ready to turn operations into a growth engine.
Compliance & Presence Pack
The pharmacy that wants to pass inspections and look professional online.
- SAPC/GPP compliance audit and gap report
- Controlled medicines register setup (S5/S6)
- Basic OHS file and hazard register
- One staff training session on compliance
- Professional 5-page website
- Google Business Profile optimization
- Contact form and location pages
- Monthly tech maintenance and security
Pass inspections. Look legitimate online. Sleep better.
Growth & Operations Pack
The pharmacy ready to sell online and automate the boring stuff.
- Everything in Tier 1
- Full operations SOP manual
- Marketing strategy and campaign calendar
- Full e-commerce store (WooCommerce)
- Prescription upload workflow
- CRM setup (track patients and purchase history)
- WhatsApp automation for prescription refill reminders
- Basic sales dashboard (revenue, top products)
Save admin time. Sell supplements and OTC online. Keep patients coming back.
Digital Infrastructure Partner
The owner who wants to run like a chain store.
- Everything in Tier 2
- Quarterly strategic reviews and growth planning
- Advanced staff accountability matrices
- Priority compliance support (direct line to consultants)
- Custom integrations with existing pharmacy systems
- Advanced automation (stock alerts, birthday campaigns, health segmentation)
- Live analytics dashboard with real-time data
- Priority tech support and feature requests
- Multi-location support
A data-driven business that runs without you checking every detail.
Four Steps. No Surprises.
Assess
We audit your pharmacy across compliance, operations, and digital presence. You get a clear report on what's working and what's not.
Prioritise
We rank issues by risk, revenue impact, and effort. You decide what matters most. No pushy upsells.
Implement
We build the systems, train your staff, and hand over the tools. You stay focused on running the pharmacy.
Monitor
Monthly check-ins, KPI tracking, and ongoing support. We adjust as your business grows.
Because pharmacy owners need one accountable partner, not more vendors.
Metabolix owns the strategy and compliance. Sivuka Connect owns the technology and execution. Together, the team is responsible for results.
Straight answers before you commit.
Can I start with just compliance and add digital later?
Yes. Many clients begin with Tier 1 and upgrade once they see the value. Your data and systems stay compatible across all tiers.
Do you work with existing pharmacy management systems?
We integrate where possible. Most pharmacy systems have export options we can work with. Full API integration is available in Tier 3.
What about prescription medicine sales online?
Prescription medicines require pharmacist approval before checkout. The workflow supports secure script uploads, internal verification, and approval before fulfilment.
How long does setup take?
Tier 1: 2-3 weeks. Tier 2: 4-6 weeks. Tier 3: 6-8 weeks depending on integrations.
What if we have multiple locations?
Tier 3 includes multi-location support. Tier 2 can also be tailored for multiple stores depending on the setup.
Ready to Stop Juggling and Start Growing?
Book a free 30-minute consultation. We'll review your current setup, identify the biggest gaps, and show you exactly what's possible.
No pressure. No sales pitch. Just honest advice on what your pharmacy needs.